The Chang Family
It couldn’t be put off any longer. The Chang Family was growing and everybody needed more space.
read moreAfter over 25 years of marriage, Vicki Ruiz and Victor Becerra are more in love than ever. An incredibly inspiring couple, they’re also difference makers. Even President Obama says so!
At the White House a few years ago, President Obama honored Vicki by awarding her the National Humanities Medal. Of course, he didn’t refer to her as “Vicki,” but “Professor Vicki Ruiz, Distinguished Professor of History at the University of California, Irvine.” What a memorable way to transition into retirement! Victor’s retirement soon followed as he stepped down from his esteemed post as Director of Community Outreach at UC Irvine.
With a new chapter beginning, this amazing couple wanted to relocate from Irvine to be closer to their children and grandchildren around the Pasadena area. The problem was their past real estate experiences had always been a major pain. They were reluctant to get the ball rolling because they didn’t want to deal with the headaches and stress they previously encountered when buying and selling homes.
We believe that families shouldn’t have to deal with the mediocre client care, lack of professionalism, and generally low level of competence that’s so pervasive in the real estate industry.
When we heard about Vicki and Victor’s previous struggles, we were incredibly excited to show them how our team does things differently.
Through an initial consultation, our Team Leader, Eva, learned what was important to them not only in their new home, but also in their home buying experience. From there, we made sure to overdeliver at every step. When Vicki and Victor found a wonderful home in Altadena that perfectly fit their needs, Eva pulled out all the stops to help them win it at a great price.
This amazing couple is loving their new home and new chapter in life. They visit their children and grandchildren frequently and, being the avid foodies that they are, they’re enjoying all the great restaurants in and around Pasadena. We’re so honored to have provided a home buying experience that they can look back on with a smile.
“Eva was an incredible partner in this whole process. True to her word, she helped us win our dream house. She and her team swept us off our feet and took wonderful care of us.”
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